Shipping Policy and Payment methods

Shipping Information

  • We ship from our Elil Silk House showroom in 3400 Burgdorf
  • International Shipping is available
  • Your orders will be proccessed 1 - 2 working days after your payment. 
  • Standard shipping in switzerland is 4.95Fr.- that's the reduced price from Elil Silk House.
  • Please note that we have products which has specifc shipping time for example 2-3 weeks (pre-order products). All our estimated shipping time is visualized on product page.

Delivery time

Please note that there may be delays in international delivery in exceptional cases due to customs clearance. We ask you to excuse this at this point.

Shipping Costs

Are all calculated by checkout.


Payment methods

  • Payment via creditcard 
    • Mastercard, VISA, AMEX
  • Payment via TWINT (only Switzerland)
    • Tel.: 079 194 14 95 
  • Payment via Bank Deposit 
    • IBAN: CH10 0023 5235 2656 4401 Z, Name: Elil Silk House, Adress: Bernstrasse 27 3400 Burgdorf, BIC: UBSWCHZH80A
  • Cash Payment or EC Card is not available for pick up


updated on 30th March 2023